MENU LOG IN CART {{currentCart.getItemCount()}}

Terms and Conditions

Terms and Conditions of No Degree Ltd. 

FITYO (or “www.fityohk.com”) is fully owned by No Degree Ltd. Please read the Terms and Conditions carefully written below before you place an order. If you disagree with any of the clauses below, please DO NOT order from us.

  1. Delivery Policy

You are able to select a delivery date and time range on the day during checkout. Please note that this delivery time range does not ensure an exact delivery time. Some areas may take longer due to the frequency of delivery to that particular area, or other unforeseen circumstances.

  1. Delivery Arrangement in Time of Public Holidays

If any of the delivery days is on a public holiday, the delivery will be postponed to the next closest delivery date.

  1. Delivery Arrangement under Extreme Weather Conditions

For safety reasons, delivery service will be suspended when a Tropical Cyclone Warning Signal No. 8 (or above) or a Black Rainstorm Warning is issued, or is expected to be in force during your selected delivery day. If such is the case, we will contact you via email or whatsapp beforehand to arrange the next best delivery date. 

  1. Refund Policy

You can cancel your order before you make your payment. However, if a payment is already made to the account and our factory starts to produce the products you had ordered, no refund can be made afterwards.

  1. Privacy Policy

All your personal data collected will only be used in a lawful, fair and reasonable way under the protection of the Personal Data (Privacy) (Amendment) Ordinance 2012. FITYO will keep all data strictly secured and will take reasonable steps to ensure that the personal information collected is relevant, not excessive, accurate, complete and up-to-date. FITYO will not pass on/sell/swap any of your personal details with third parties. The information including but not limited to Cookies, name, mailing address, email address, telephone number, from you is only to identify your orders, provide you with newsletter (if applicable) and to personalize your shopping experience with us.

  1. Privacy Policy Changes

We may change our Privacy Policy from time to time, and in our sole discretion. We encourage you to frequently check this page for any changes to our Privacy Policy. Your continued use of the service after any change in this Privacy Policy will constitute your acceptance of such change.

  1. Disclaimer

All ingredients are listed on our nutrition label and thus if you are allergic or cannot ingest any of the stated ingredients it is your responsibility to check the nutrition label before consumption.

  1. Exclusion of Liability

FITYO will not be liable for any loss (including but not limited to personal injury, death, damage to or loss of property, damage to your computer or loss of data stored on it, consequential loss or loss of profit or business opportunity) arising from your use of this website.

  1. Limitation of Liability

If FITYO fails to comply with these terms and conditions, we shall only be liable to you for, at most, the purchase price of the Products.

  1. Law and Jurisdiction

Any purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Hong Kong law, without respect to its conflict of laws provisions. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of Hong Kong.

All terms are based on the English version.